拨打 Twilio 号码以触发 TWILM Bin

Question

我们正在尝试创建一个工作流程，最终将联系表单中的潜在客户与企业主联系起来。

工作流程如下： 1) Lead 填写联系表格 2) 使用 Stamplay 与 Unbounce 集成，潜在客户会收到一条文本，询问他们是想“现在”还是“以后”联系他们。

让我们先说“现在”

3) Lead 说“现在”，它将访问 webhook URL 以决定下一步做什么。

在这种特殊情况下，说“现在”，将触发 TWIML 箱以拨打企业主。如果企业主没有接听/不忙，那么我们会向潜在客户发送一条文本，要求他们发送带有“姓名”和“日期/时间”的后续文本。

4) 潜在客户回复包含此信息的文本，然后企业主和潜在客户都会收到有关约会的单独通知。

当用户直接拨打 Twilio 号码时，我已经能够成功完成整个工作流程（还没有以编程方式使用关键字，这是我需要帮助的地方）。

来电时 -> TWIML bin

<?xml version="1.0" encoding="UTF-8"?>
<Response>
  <Pause length="4"/>
  <Say>Please hold, while I connect your call.</Say>
  <Pause length="4"/>
  <Dial timeout="10"> business owner number </Dial>
  <Pause length="4"/>
  <Sms>I am currently unavailable. If you'd like me to get in touch, pls reply back with your name, and a time that would work best for you. Thanks, Adam</Sms>
</Response>

收到短信时 -> webhook URL

<?php
// Require the bundled autoload file - the path may need to change
// based on where you downloaded and unzipped the SDK
require __DIR__ . '/twilio-php-master/Twilio/autoload.php';

// Use the REST API Client to make requests to the Twilio REST API
use Twilio\Rest\Client;

// Your Account SID and Auth Token from twilio.com/console
$sid = 'xyz';
$token = 'xyz';
$client = new Client($sid, $token);

$number = $_POST['From'];
$body = $_POST['Body'];

//Sends a message to the owner
$sms = $client->account->messages->create(
    // Cell of owner
    '12345',
    array(
        // A Twilio phone number you purchased at twilio.com/console
        'from' => "78900",
        // Lead's reply sent to owner asNotification
        'body' => "Hi <name>. You have a new lead. The information for this lead is: $body. You can contact them at $number"
    )
);

//Sends a message to the lead
$sms = $client->account->messages->create(
    // Cell of Lead
    $number,
    array(
        // A Twilio phone number you purchased at twilio.com/console
        'from' => "78900",
        // Notification Message sent to Lead
        'body' => "This is a confirmation that I have received your information, and will be in contact with you soon. Thanks, <name>."
    )
);

我遇到的问题是使用潜在客户文本“现在”来触发企业主和潜在客户之间的电话。

这是我一直在尝试使用的代码，除了我一直收到 11200- HTTP 检索失败 不停。我也尝试过使用 $client->account->calls->create，因为这是我用来成功发送消息的方法。

// Read TwiML at this URL when a call connects (attempt to connect to owner)
$call = $client->calls->create(
  'lead-number', // Call this number
  '78900', // From a valid Twilio number
  array(
      'url' => TWIML Bin of Interest
  )
);

有人知道我能做什么吗？

Answer 1

查看creating a dynamic response的例子：

<?php
// Get the PHP helper library from twilio.com/docs/php/install

require_once '/path/to/vendor/autoload.php'; // Loads the library
use Twilio\Twiml;

$response = new Twiml;
$body = $_REQUEST['Body'];

if( $body == 'hello' ){
    $response->message('Hi!');
}else if( $body == 'bye' ){
    $response->message('Goodbye');
}
print $response;

在您的情况下，如果“现在”在 $body 中，您将进行修改，您可以创建代码看起来适合的调用。

$call = $client->calls->create(
    "+1415XXXXXXX", "+1415XXXXXXX",
    array("url" => "link_to_twiml_bin")
);

关于 11200 HTTP 检索错误，请看possible solutions here 尤其是：

确保您的网络服务器允许静态 HTTP POST 请求 资源（如果 URL 引用 .xml 或 .html 文件）