Asterisk 11，队列和本地通道状态答案

【问题标题】：Asterisk 11, Queue & Local channel stateAsterisk 11，队列和本地通道状态
【发布时间】：2017-06-30 00:54:55
【问题描述】：

我正在使用星号 11 中的队列：

CLI> core show version
Asterisk 11.13.1~dfsg-2+b1 built by buildd @ brahms on a x86_64 running Linux on 2015-01-05 21:34:10 UTC

但当会员接听电话后，会员并没有被标记为“正在使用”

我想做的是： - 存储在星号内部数据库真实成员扩展 - 将使用带有 LocalChannel（如 Local/001@test-queue-member）的“假”分机号码拨叫会员，这将从数据库中获得真正的会员分机 - 向该成员播放公告 - 当成员回答时做一些事情（比如记录）

首先，成员扩展：

[999]
username=999
Callerid="999" <999>
secret=0999
context=test-queue-ctx
type=friend
language=fr
host=dynamic
dtmfmode=RFC2833
dtmfmode=info
qualify=yes
nat=yes
canreinvite=no
insecure=invite,port
call-limit=1
callcounter=yes
deny=0.0.0.0/0.0.0.0
permit=0.0.0.0/0.0.0.0

下一个队列配置：

[test-queue]
music=blank
strategy=rrmemory
timeout=9
retry=1
wrapuptime=2
maxlen=0
announce-frequency=0
announce-holdtime=no
ringinuse=no
setinterfacevar=yes
setqueueentryvar=yes
setqueuevar=yes
eventwhencalled=yes
eventmemberstatus=yes
autofill=no

这里是拨号计划：

[test-queue-ctx]
exten => _X.,1,Noop()
    same => n,Ringing()
    ;; Queue options
    ;;      c: continue in the dialplan if the callee hangs up
    ;;      i: ignore call forward requests from queue members and do nothing when they are requested
    ;;      r: ring instead of playing MOH
    ;;      R: stops moh and rings once an agent is ringing
    ;;      h: allow callee to hang up by pressing *.
    ;;      H: allow caller to hang up by pressing *.
    same => n,Queue(test-queue,cirRhH,,,300,,,test-announce)
    same => n,NoOp("Dialstatus=${DIALSTATUS}")

[test-announce]
exten => s,1,NoOp()
    same => n,Playback(hello-world)
    same => n,Return()

[test-queue-member]
exten => _X.,1,NoOp(Dialling ${EXTEN})
    same => n,Macro(test-queue-dial,${EXTEN})

[macro-test-queue-dial]
exten => s,1,NoOp(Dialling ARG1=${ARG1})
    same => n,GotoIf($["${DB(AGENT/${ARG1}/PHONE)}" != ""]?dial,1:dial-NOPHONE,1)

exten => dial,1,NoOp(AgentDial,agent_id: ${ARG1},phone: ${DB(AGENT/${ARG1}/PHONE)})
    same => n,Dial(SIP/${DB(AGENT/${ARG1}/PHONE)},10,rotwhgU(test-queue-answer^${ARG1}))  ; Ring the interface, 10 seconds maximum
    same => n,NoOp("DialStatus=${DIALSTATUS}")
    same => n,GotoIf($[${DIALSTATUS} != "ANSWER"]?dial-${DIALSTATUS},1)
exten => dial-NOANSWER,1,Hangup()
exten => dial-BUSY,1,Busy()
exten => dial-CHANUNAVAIL,1,Hangup()
exten => dial-CONGESTION,1,Congestion()
exten => dial-NOPHONE,1,Hangup()

[test-queue-answer]
exten => s,1,NoOp("test-queue-answer")
    same => n,Return()

最后我在星号 CLI 中将成员添加到队列中：

CLI> database put AGENT/001 PHONE 999
CLI> queue add member Local/001@test-queue-member to test-queue

但是当我这样做时，当用户呼叫时，进入队列并且成员应答，成员不是“InUse”，并且有“No callers”

CLI> queue show test-queue
test-queue has 0 calls (max unlimited) in 'rrmemory' strategy (1s holdtime, 3s talktime), W:0, C:1, A:5, SL:0.0% within 0s
   Members: 
      Local/001@test-queue-member (ringinuse disabled) (dynamic) (Not in use) has taken 1 calls (last was 916 secs ago)
   No Callers

我该如何解决这个问题？

【问题讨论】：

标签： asterisk

【解决方案1】：

在做你自己的“宠物队列”之前，最好先阅读一下它应该是怎样的，例如在 freepbx.org 源代码/拨号计划中。

如果你想要有状态，你应该使用带有状态的通道或者通过提示手动做状态。本地通道不是为单线连接设计的，所以没有状态。

有关提示的更多信息，请参阅此页面https://wiki.asterisk.org/wiki/display/AST/Extension+State+and+Hints

【讨论】：