来自报价的 SoftLayer 订单失败，并出现错误价格 ID 876 不存在

Question

我们正在尝试通过 API 从门户中创建的现有报价中订购 Sydney1 DC 中的 BareMetal 服务器。 我们在 python 中使用这个方法提取我们的报价容器：

    container = client['Billing_Order_Quote'].getRecalculatedOrderContainer(id=quote_id)

我们不会对容器中的价格 ID 进行任何更改。当我们尝试使用以下方式验证订单或下订单时：

    result = client['Product_Order'].verifyOrder(container)

它失败并出现以下错误：

    Failed to order due to error: SoftLayerAPIError(SoftLayer_Exception_Public): Price # 876 does not exist.

这是显示 ID 876 的容器的 JSON 提取：

 "currentPriceFlag": "",
  "hourlyRecurringFee": "0",
  "id": 876,
  "item": {
    "activePresaleEvents": [],
    "attributes": [],
    "availabilityAttributes": [],
    "bundle": [],
    "description": "Non-RAID",
    "id": 487,
    "itemCategory": {
      "categoryCode": "disk_controller",
      "id": 11,
      "name": "Disk Controller",
      "quantityLimit": 0,
      "questions": []
    },
    "itemTaxCategoryId": 166,
    "keyName": "DISK_CONTROLLER_NONRAID",
    "softwareDescriptionId": "",
    "thirdPartyPolicyAssignments": [],
    "upgradeItemId": ""
  },

已尝试对不同的硬件使用不同的引号。如果我们使用相同的报价通过门户网站订购，那么它只是 API 与 Non-Raid 有问题吗？同样的脚本也在一周前工作，那么 Product_Order API 是否有任何更改？该报价也是在我们开始收到错误的同一天创建的新报价。

Answer 1

据我所知，控制门户使用这些方法进行报价：

http://sldn.softlayer.com/reference/services/SoftLayer_Billing_Order_Quote/verifyOrder http://sldn.softlayer.com/reference/services/SoftLayer_Billing_Order_Quote/placeOrder

因此请尝试使用这些方法来修改您的代码，例如

result = client['Billing_Order_Quote'].verifyOrder(container,id=quoteId)

注意：将quoteId替换为引用的Id

如果问题仍然可以重现，请告诉我。

好吧，我能够重现该问题，但我有一个问题。您是如何创建报价单的？您是否使用同一个帐户创建报价单？因为由于某种原因报价有问题，它为您的帐户使用了无效的价格。请检查 调用以下方法时会列出价格 876：

result = client['SoftLayer_Product_Package'].getItemPrices(id=packageID)
Note: replace the packageID with the package that your quote is using, it seems is 253

如果您看不到列出的价格 876，那就是问题所在，并且与错误创建报价有关。

您可以将该价格更改为有效价格，以防止出现错误，例如

"""
Order from account's quote.
This script creates an order from a account's quote presented
in the SoftLayer Customer Portal's (https://control.softlayer.com/account/quotes)

Important manual pages:
http://sldn.softlayer.com/reference/services/SoftLayer_Account/getQuotes
http://sldn.softlayer.com/reference/services/SoftLayer_Billing_Order_Quote/getRecalculatedOrderContainer
http://sldn.softlayer.com/reference/services/SoftLayer_Billing_Order_Quote/placeOrder
@License: http://sldn.softlayer.com/article/License
@Author: SoftLayer Technologies, Inc. <sldn@softlayer.com>
"""
# So we can talk to the SoftLayer API:
import SoftLayer

# For nice debug output:
import pprint
"""
Your SoftLayer API username and key.
Generate an API key at the SoftLayer Customer Portal
"""
API_USERNAME = 'set me'
API_KEY = 'set me'

client = SoftLayer.Client(username=API_USERNAME, api_key=API_KEY)

"""
Set the id of the quote from which you want to create the order,
use SoftLayer_Account::getQuotes method to get a list of quotes from account
"""
quoteId = 2135231
# Get the order data by using SoftLayer_Billing_Order_Quote::getRecalculatedOrderContainer method
orderTemplates = client['SoftLayer_Billing_Order_Quote'].getRecalculatedOrderContainer(id=quoteId)
# Changing the wrong price for a valid one
prices = []
for price in orderTemplates["prices"]:
    if price["id"] != 876:
        prices.append(price)

prices.append({"id": 141949})
orderTemplates["prices"] = prices

try:
    """
    Verify the order container is right. If this returns an error
    then fix your order container and re-submit. Once ready then place
    your order with the placeOrder() method.
    """
    receipt = client['SoftLayer_Billing_Order_Quote'].verifyOrder(orderTemplates, id=quoteId)
    pprint.pprint(receipt)
except SoftLayer.SoftLayerAPIError as e:
    print("error faultCode=%s, faultString=%s"
          % (e.faultCode, e.faultString))
    exit(1)

不知何故，控制门户必须在执行订单之前更改无效价格，这就是它在门户中工作的原因，因为正如我之前告诉你的那样，两者都使用相同的 API 方法来订购。

问候