【发布时间】:2021-07-31 07:51:50
【问题描述】:
我有一个场景需要生成满足以下要求的报告:
Display status of each support ticket. For each ticket include number of updates, the problem, status, time elapsed between ticket being logged and first update, and the time between ticket being logged and final update.
相关表的数据库架构是:
Ticket (TicketID, Problem, Status, Priority, LoggedTime, CustomerID, ProductID)
TicketUpdate (TicketUpdateID, Message, UpdateTime, TicketID)
到目前为止,我有以下内容:
SELECT t.TicketID,
COUNT(tu.TicketID) AS 'Number of Updates',
t.Problem,
t.Status,
(
SELECT DATEDIFF(HOUR, MIN(UpdateTime), MAX(UpdateTime))
FROM TicketUpdate
WHERE TicketID = t.TicketID
) AS 'Hours bw Q and Last response'
FROM Ticket t
LEFT JOIN TicketUpdate tu
ON t.TicketID = tu.TicketID
GROUP BY t.TicketID,
t.Problem,
t.Status;
这不能满足要求,但我正在试验该功能。我期待我能够在 datediff 函数中使用别名,但显然我不能(如果我错了,请纠正我)。
对于此问题的任何帮助将不胜感激。谢谢!
【问题讨论】: