【问题标题】:could not resolve hostname无法解析主机名
【发布时间】:2017-03-26 14:26:20
【问题描述】:

我们在 Centos 服务器上运行了一个 webapp。我们的服务器位于德国,我们的 webapp 的主机名位于美国的 Dns 服务提供商。

主机名:www.chooseclick.com

我们的一些客户无法访问我们的网站,但他们中的大多数可以。收到错误的客户端大多在其网络上运行代理服务器。 但是当他们尝试通过服务器 IP 地址(62.75.230.187)访问时,他们可以访问网站。

会有什么问题?

(Ssl 现在没有激活,所以https://www.chooseclick.com 不起作用。所以你必须尝试使用​​http://www.chooseclick.com

【问题讨论】:

    标签: dns connection hostname resolve


    【解决方案1】:

    看起来这是特定主机 (www.chooseclick) 的 DNS 问题,因为我可以肯定地通过 whois(如下)确认域名是有效的,并且像“ping”这样的网络测试命令无法解析该名称。与控制该主机的 DNS 记录的任何人交谈。

    wintermute:~ 08:56:29 melgart$ whois chooseclick.com
    
    Whois Server Version 2.0
    
    Domain names in the .com and .net domains can now be registered
    with many different competing registrars. Go to http://www.internic.net
    for detailed information.
    
       Domain Name: CHOOSECLICK.COM
       Registrar: WILD WEST DOMAINS, LLC
       Sponsoring Registrar IANA ID: 440
       Whois Server: whois.wildwestdomains.com
       Referral URL: http://www.wildwestdomains.com
       Name Server: NS10.NAMESERVERSERVICE.DE
       Name Server: NS9.NAMESERVERSERVICE.DE
       Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
       Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited
       Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
       Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
       Updated Date: 21-apr-2016
       Creation Date: 10-jan-2007
       Expiration Date: 10-jan-2020
    
    >>> Last update of whois database: Sat, 12 Nov 2016 13:56:27 GMT <<<
    
    For more information on Whois status codes, please visit https://icann.org/epp
    
    NOTICE: The expiration date displayed in this record is the date the
    registrar's sponsorship of the domain name registration in the registry is
    currently set to expire. This date does not necessarily reflect the expiration
    date of the domain name registrant's agreement with the sponsoring
    registrar.  Users may consult the sponsoring registrar's Whois database to
    view the registrar's reported date of expiration for this registration.
    
    TERMS OF USE: You are not authorized to access or query our Whois
    database through the use of electronic processes that are high-volume and
    automated except as reasonably necessary to register domain names or
    modify existing registrations; the Data in VeriSign Global Registry
    Services' ("VeriSign") Whois database is provided by VeriSign for
    information purposes only, and to assist persons in obtaining information
    about or related to a domain name registration record. VeriSign does not
    guarantee its accuracy. By submitting a Whois query, you agree to abide
    by the following terms of use: You agree that you may use this Data only
    for lawful purposes and that under no circumstances will you use this Data
    to: (1) allow, enable, or otherwise support the transmission of mass
    unsolicited, commercial advertising or solicitations via e-mail, telephone,
    or facsimile; or (2) enable high volume, automated, electronic processes
    that apply to VeriSign (or its computer systems). The compilation,
    repackaging, dissemination or other use of this Data is expressly
    prohibited without the prior written consent of VeriSign. You agree not to
    use electronic processes that are automated and high-volume to access or
    query the Whois database except as reasonably necessary to register
    domain names or modify existing registrations. VeriSign reserves the right
    to restrict your access to the Whois database in its sole discretion to ensure
    operational stability.  VeriSign may restrict or terminate your access to the
    Whois database for failure to abide by these terms of use. VeriSign
    reserves the right to modify these terms at any time.
    
    The Registry database contains ONLY .COM, .NET, .EDU domains and
    Registrars.
    Domain Name: CHOOSECLICK.COM
    Registry Domain ID: 748038317_DOMAIN_COM-VRSN
    Registrar WHOIS Server: whois.wildwestdomains.com
    Registrar URL: http://www.wildwestdomains.com
    Update Date: 2015-02-19T20:47:25Z
    Creation Date: 2007-01-10T11:44:55Z
    Registrar Registration Expiration Date: 2020-01-10T11:44:55Z
    Registrar: Wild West Domains, LLC
    Registrar IANA ID: 440
    Registrar Abuse Contact Email: abuse@wildwestdomains.com
    Registrar Abuse Contact Phone: +1.4806242505
    Reseller: Domains Priced Right
    Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
    Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
    Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
    Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
    Registry Registrant ID: Not Available From Registry
    Registrant Name: Registration Private
    Registrant Organization: Domains By Proxy, LLC
    Registrant Street: DomainsByProxy.com
    Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
    Registrant City: Scottsdale
    Registrant State/Province: Arizona
    Registrant Postal Code: 85260
    Registrant Country: US
    Registrant Phone: +1.4806242599
    Registrant Phone Ext:
    Registrant Fax: +1.4806242598
    Registrant Fax Ext:
    Registrant Email: CHOOSECLICK.COM@domainsbyproxy.com
    Registry Admin ID: Not Available From Registry
    Admin Name: Registration Private
    Admin Organization: Domains By Proxy, LLC
    Admin Street: DomainsByProxy.com
    Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
    Admin City: Scottsdale
    Admin State/Province: Arizona
    Admin Postal Code: 85260
    Admin Country: US
    Admin Phone: +1.4806242599
    Admin Phone Ext:
    Admin Fax: +1.4806242598
    Admin Fax Ext:
    Admin Email: CHOOSECLICK.COM@domainsbyproxy.com
    Registry Tech ID: Not Available From Registry
    Tech Name: Registration Private
    Tech Organization: Domains By Proxy, LLC
    Tech Street: DomainsByProxy.com
    Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
    Tech City: Scottsdale
    Tech State/Province: Arizona
    Tech Postal Code: 85260
    Tech Country: US
    Tech Phone: +1.4806242599
    Tech Phone Ext:
    Tech Fax: +1.4806242598
    Tech Fax Ext:
    Tech Email: CHOOSECLICK.COM@domainsbyproxy.com
    Name Server: NS9.NAMESERVERSERVICE.DE
    Name Server: NS10.NAMESERVERSERVICE.DE
    DNSSEC: signedDelegation
    URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
    >>> Last update of WHOIS database: 2016-11-12T13:00:00Z <<<
    
    For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en
    
    The data contained in this Registrar's Whois database,
    while believed by the registrar to be reliable, is provided "as is"
    with no guarantee or warranties regarding its accuracy. This information
    is provided for the sole purpose of assisting you in obtaining
    information about domain name registration records. Any use of
    this data for any other purpose is expressly forbidden without
    the prior written permission of this registrar.  By submitting an
    inquiry, you agree to these terms of usage and limitations of warranty.
    In particular, you agree not to use this data to allow, enable, or
    otherwise make possible, dissemination or collection of this data, in
    part or in its entirety, for any purpose, such as the transmission of
    unsolicited advertising and solicitations of any kind, including spam.
    You further agree not to use this data to enable high volume, automated
    or robotic electronic processes designed to collect or compile this data
    for any purpose, including mining this data for your own personal or
    commercial purposes.
    
    Please note: the owner of the domain name is specified in the "registrant" section.
    In most cases, the Registrar is not the owner of domain names listed in this database.
    

    【讨论】:

    • 感谢您联系我的 DNS 服务提供商并等待他们的答复。我也可以访问 dns 设置,你认为我有什么事情要做吗?
    • 如果这些客户绝望并且必须在您的 DNS 提供商帮助您解决问题时访问该站点,我建议让他们知道如何使用直接访问您的网站IP 地址。对于某些客户来说,停机是不可接受的,但事实上,您的站点并没有停机——只是名称无法访问。他们可能很乐意拥有任何访问权限。
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